Artificial intelligence has provided quality control for companies in the food services industry for a while now. For example, cameras can be used to quality check produce, read date codes on the bottoms of canned goods, and check for leaks in food packaging.

Lately, there has been a surge in interest in using AI in another aspect of food services and preparation, ensuring that restaurants follow COVID-19 protocols to keep their patrons safe.

Introducing Dragontail Systems AI Cameras

Dragontail Systems launched in 2013 with two products. The first was a system that optimized delivery services, making them more efficient thanks to a sophisticated algorithm. The second was an AI camera designed for quality control, helping restaurants ensure that they met all of their standards to ensure customer satisfaction.

The company started servicing larger chains outside of the US when they launched, including Domino’s in New Zealand and Australia. The QT Camera can be used to ensure that every pizza has the exact number of pepperoni slices required. It can also recognize “accidental pizzas,” then notify call centers or the front desk to promote and sell these pizzas quickly.

Once a customer’s pizza has been perfectly created, the camera can send an image to the customer showing them their masterpiece and increasing their enthusiasm and excitement about receiving their order.

With success from other countries behind it, Dragontail Systems has recently transitioned into the US market, hoping to sell its sophisticated products to restaurants of all types and sizes. While their use cases have been predominantly in pizza chains, their cameras’ technology can be used in various ways.

How AI Cameras Are Benefitting the Restaurant Industry Post-COVID

One of the more recent ways that Dragontail Systems’ cameras can help restaurants is by detecting safety measures. Because of the COVID-19 pandemic, many people are wary of eating in an open restaurant or ordering food for takeout because of the potential risks of contamination during food preparation.

By installing AI cameras in their kitchens, restaurants can add another layer of security for their customers. For example, the cameras can identify when workers are wearing PPP, such as gloves and masks, and when they wash their hands and clean surfaces. This ensures food safety and instills confidence in restaurant-goers that their food is being prepared and handled appropriately, according to all guidelines.

Dragontail Systems can also be beneficial for smaller restaurants that have begun to rely on delivery services. Its algorithm can help restaurants determine routes for drivers to maximize efficiency and save money on gas. In addition, by combining the algorithm with an AI camera for safety, the company states, restaurants can save money while increasing customer confidence and satisfaction.

Can AI Cameras Save Small Restaurants?

This technology might seem excessive for struggling mom-and-pop restaurants struggling, but that’s the exact demographic Dragontail Systems is targeting right now. In addition, monthly costs start at just $50 a month, which is an arguably small price to pay to encourage customers to choose your restaurant over the one next door.

Every little bit of savings helps, especially during these times when the restaurant industry has been hit hard. With technology from companies like Dragontail Systems leading the way, restaurants of all sizes may be able to salvage some of their business. Whether AI cameras are the future of the restaurant industry remains to be seen.